WEBSITE CARE & MAINTENANCE
Regular maintenance, useful improvements and a helping hand when you need it. Choose a monthly care package with time dedicated to your business.
Up to 2, 4 or 6 hours each month · Extra time £50/hour · Hosting separate
One monthly allowance for maintenance, support and the work included in your package.
Keep your website maintained and working well.
£79 / month
Up to 2 hours of work per month
SEO, article writing and social media are not included.
Enquire about this packageMore time to maintain and improve your website.
£149 / month
Up to 4 hours of work per month
Maintenance, SEO and articles share your monthly hours.
Enquire about this packageOngoing care for your website and social presence.
£199 / month
Up to 6 hours of work per month
Website work, articles and social posts share your monthly hours.
Enquire about this packageHosting is charged separately. Additional work, or work without a care plan, is £50 per hour. We agree any extra time with you first.
Regular attention to your website, with time set aside for the things your business needs.
Routine software updates and checks to keep supported website components maintained.
Scheduled backups and backup checks, with a schedule suited to your website.
Security monitoring and malware scanning to help identify problems early.
Automated monitoring around the clock, with alerts reviewed during business hours.
A monthly overview of website activity, work completed and useful next steps.
Use your included time for updates to text, images, links, forms and other small improvements.
We agree your priorities and use the available time proactively. That might mean clearer navigation on Website Care, an improved service page or news article on Care Plus, or social posts on Website & Social.
Essential maintenance, updates and any faults take priority.
Next, we work through the website tasks you have asked us to complete.
Remaining time goes towards agreed improvements within your package, so you do not need to invent jobs each month.
Manual maintenance, checks, reporting, support and content work all count towards your monthly hours. Automated backups, scans and monitoring run between visits without using up your allowance. Content and social publishing follow the approval arrangements we agree with you.
We use available time for agreed improvements within your package. The £79 plan covers website care and small improvements; SEO, article writing and social media work are reserved for the higher packages. Hours are a monthly allowance rather than a bank of time. If we delay agreed work, we will carry that work forward.
No fixed number is promised. Research, writing, revisions, publishing and maintenance all share your monthly hours. We agree realistic priorities and seek your approval before publishing new articles or social content, unless you have agreed a different process with us.
We explain the work and agree any additional time before proceeding. Extra time is £50 per hour, which is also our rate for clients without a care plan. Larger projects, full rebuilds and substantial recovery work are quoted separately.
Hosting remains separate from your care package. Premium plugins, subscriptions, advertising spend and other third-party costs are separate and agreed with you where needed.
We review the website first to confirm suitability, access and any initial work needed. Existing faults, unsupported components or licence issues may need separate work before routine care begins. We agree the backup, monitoring and maintenance arrangements appropriate to your site.
Regular maintenance and monitoring help reduce risk and spot issues early, but no service can guarantee that a website will never be compromised or achieve a particular search ranking. Manual support is provided during business hours; automated monitoring does not include a 24-hour staffed response.
Tell us about your website and what you would like help with. We will help you choose a suitable level of care.
Talk to us about website care